Brandon Geekabit 56,175 views Problem: FitBit Aria wireless scale Version V37. The Aria 2 ($129.95) is a sleek update to Fitbit's original scale. ), etc. Will not successfully complete the setup process and ends with "WIFI ERR" displayed. I sent an email to technical support so I hope that they have an answer. I returned the Aria scales for a refund. Factory reset Factory reset clears all user data from the scale including stored weights and Wi-Fi networks. Import Garmin Connect activities to Fitbit account automatically. And every time using all the different methods, iPhone, Android, Macbook, iMac, Windows 7 Window 8 dowloaded program and web app all say that it's successful and we get the check mark on both the scale and application but then it's just ERR-UGH. At that point, you can update as normal without plugging your watch into a computer. The Fitbit Zip is one of the more unusual trackers in the Fitbit family. Finally got it to work. Go back to the Fitbit app and try again to add a Wi-Fi network. Turn on Aria Air On the back of Aria Air, find the battery compartment and pull out the plastic tab. I am now in Iceland and unable to connect the Aria to my Wifi. Finally the wifi on my cell is where it connected. You do not need to complete this setup to weigh yourself. I tried all of the advice on this forum to no avail. Replace batteries. ERR    I'm really pissed. Comment faire pour réinitialiser mon Charge ou mon Charge HR selon les paramètres d’usine ? We also like the way in which the Aria interacts with other Fitbit products, making it a more complete device. Now follow these steps: 1. FitBit should highlight the instructions where you need to go into your WIFI setting then come back to the Fitbit settings. What does that mean when it goes blank? By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Select Existing User to log in using your existing Fitbit.com account. The maximum weight Aria Air can detect is 397 pounds (180kgs or 28 stone: 5lbs). Account Setup: Select New to Fitbit if you don’t already have a Fitbit.com account. Answered! And when looking deeper into reviews online, I find myself not alone here. Your scale will turn on. Facing serious syncing problems after setup. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I tried doing the setup using the web based setup on a Windows 10 PC and an iPhone, I also tried the windows 10 application (that has some severe rendering issues that meant I could not even read what it wanted me to fill in. Your app goes further with data from over 20 million active Fitbit users. PRODUCTS; Smartwatches; Trackers; Services; Accessories; Designer Collections; Scales; What's New; Shop All Products; EXPERIENCES; Setup Process; Save £30. It's a deeper look at completion of activities and sync, and smart window/level network and I ve connection to encrypt all find any text book in 5 Minutes Facebook Fitbit aria setup not Fitbit Aria 2 the right VPN can use smart scale will not the Read WAN, or VPN. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have verified that my router supports the 802.11b standard so it should be able to work with the Aria. I wonder why Fitbit does not fix the setup issue (which is not rocket science anymore) rather than spend all the money on customer support. I just bought both 3 x  Fitbit Charge HR´s and the Aria scale in the US and was able to connect without any problems in the US. - last edited on Aria 2 With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. Get a more complete picture of your health with the Fitbit Aria Air smart scale. Stronger, fitter apps start with our Web API. The thing that is most problematic is this email that they sent us: The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. by My wifi does have a password but I never get to the point of being asked for the password. Finally got it to  work. Had the exact same problem. Get a more complete picture of your health with Fitbit Aria Air™, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. Set up Fitbit Aria using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer. While I am doing that, and before I can get to the button, the scale says JOINING, then Wifi ERR, then goes dark. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. • Do not leave your Aria 2 in direct sunlight for an extended period of time. The one thing fitness trackers can't do is keep an eye on your weight—that's where smart bathroom scales come in. It was a pain having to start set up on the phone, then go into my wifi setup, then go back into the Aria setup, then go back into wifi set up. Im gonna try that and see how that goes. I am now requesting a new scale. As far as I can see , the router supports both 802.11b and the n standard and it should choose automatically. Follow the onscreen instructions to create a Fitbit account and connect your Charge HR. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. I am considering sending it back and also cancelling my order for a "Force" which is on backorder. But I think you are right that the problem lies with the router somehow. How to re-pair or re-sync the Fitbit Aria scale to your Wi-Fi network. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. ... You do not need to complete this setup to weigh yourself. In a few days, you’ll receive another prompt to update your watch. I'll tap it in the same place I did before where it worked and to no avail. He was pretty familiar with this situation (he had a fitbit too). Sync Garmin and Fitbit. FITBIT VERSA 2 USER GUIDE: The Complete 2020 Beginners and Seniors User Manual to Master the New Fitbit Versa 2 and Tips & Tricks to Operate your Smartwatch - Kindle edition by Madison, Aaron. Shop Charge 4. Oh, and it emailed for help and got nothing back but an automated response that they got my message. Use features like bookmarks, note taking and highlighting while reading FITBIT VERSA 2 USER GUIDE: The Complete 2020 … Setting up the device on my home network was a quick, taking about 5 minutes to complete. Get extra help setting up your Fitbit with step-by-step instructions. which seems to be an odd prioritization of design effort when the setup experience is the part that needs work more urgently. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Learn More. Grrrr.. @dorvisbunn If you are consistently seeing "Sensing", "Thinking", and then "Err" on your scale, please respond to your support case and let them know that you are seeing this specific pattern. Maybe your Aria and your home router do not "like" each other, even though they are supposed to be compatible on paper. Download it once and read it on your Kindle device, PC, phones or tablets. Aria Ex-US User Manual Rev B 114-0132-01 6 Fitbit Aria General Info & Specifications Sensors Four load cells measure weight. Select Set Up A New Fitbit Device. Scale would not connect despite repeated attempts. * Shop sale. Distribute your apps by uploading to our new App Gallery. Ready. I won't let technology ruin me! The software thinks everything is great. I'm ready to throw this scale out the window, my wife bought it for her to use, I'm an ultra running and don't need a scale only to see how much skinnier I am after a log run. The one thing fitness trackers can't do is keep an eye on your weight—that's where smart bathroom scales come in. I am now in Iceland and unable to connect the Aria to my Wifi. Learn More. Note: For more information about setting up Fitbit Ace or Fitbit Ace 2, see How do I set up Fitbit Ace devices? You have the option to share other information, but most of the information you provide to create an account is private by default. Share your best recipes and join our discussion! What's your favorite healthy breakfast? I glad all you other folks had success but I have tried maybe 100 or more times in a 4 day period sometimes for hours! Allow these occasional updates to complete prior to use. Start a free 90-day trial of Fitbit Premium for personalized guidance, customized health programs and 240+ video workouts you can do at home. I used my Samsung Galaxy s3 since it was easier going back and forth for the WIFI settings. Select Set Up (or Set Up Your Device) or, if you’re setting up a second device that will replace the original, select Switch to Device. Remember that you need to go into your phone setting and SWITCH to the ARIA to connect to WIFI. It worked and at least I'm at the setup point again -- whew! Use Fitbit’s Food Plan and set your calorie targets; by logging food, you can plan and manage your calorie consumption throughout the day. Page 6: Setting Up Your Fitbit Aria 2 Fitbit Customer Support if assistance is needed in setting up, using, or maintaining the Aria 2 Smart Scale or to report unexpected operations or events. I was tired of them acting like I was just technologically illiterate, sending me the same instructions over and over again. Pour redémarrer votre coach électronique en l’éteignant et sans effacer vos données, suivez les instructions de l’article Comment redémarrer mon appareil Fitbit ? The scale even tells us it's on our network but ERR every time. You are not using a repeater, are you? Go to the Best Answer. Hi, I have been dealig with the same issues for the last three hours. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Any help is appreciated! I could not get this to go into Setup mode. Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4). Get step-by-step instructions and tips for setting up your Fitbit Aria 2 Wi-Fi smart scale.See more at www.fitbit.com/how-t If you have trouble adding a Wi-Fi network, complete the steps below. I feel your frustration. Ours did need to be recofigured to "B". 14:53 Then I got a new router. The weight exceeds the scale’s limitations. If you are not comfortable changing your router settings, please contact your ISP or router manufacturer. • Do not leave your Aria 2 in direct sunlight for an extended period of time. As an Amazon Associate I earn from qualifying purchases. Join an existing conversation, or start a new thread to ask your question. Only one Fitbit tracker can be paired to an account. After 4 hours, I finally suceeded and almost sent my scale back! You can also contact our Support Team at http://contact.fitbit.com for further help. Customer service just keeps walking me through the steps to re do set up. I notice several others report a version beyond that. I'm not sure, but I *think* the problem was that when I switched my smartphone to the Aria wi-fi, then hit "I'm connected", when the setup then detected available networks, my phone switched back to my home wi-fi by itself before the scale could set up (ie., it needed to still be connected to Aria wi-fi at that point). • Do not leave your Aria 2 scale near open flames. I did see the Aria logged one time on the XFi, and other devices have connected using 2.4 b, so not sure why this won't connect. If I had selected "N only", it would not work with the Aria. It's probably too late to get a refund. For a $125.00 scale, I kind of expect the latest tech. It looks like the Fitbit account you are currently signed in with already has a membership. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. I tried to set up my Aria scale and it failed on 2 computers, both using the setup program and the web based set up and still no luck. I just upgraded to XFi gateway and now can't connect to WIFI--the Aria scale doesn't see my WIFI network at all. ‎09-10-2019 To set up Fitbit Aria Air, Fitbit Charge 4, Fitbit Sense, Fitbit Versa 2, or Fitbit Versa 3, you must use a compatible iPhone, iPad, or Android phone. Use the Fitbit app on it’s own to join our community, track basic stats and stay motivated on your journey. Then complete a weigh-in. Connect your Fitbit device to the charger before you begin the setup process. Setup on a Mac can usually take place wirelessly via Bluetooth; if not you’ll be prompted to plug in the wireless sync dongle that came with your tracker. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. 7. Aria says V31 Wifi [SSID], Tap to Change3. Do nothing at all and just watch the scale's screen while it attempts to join your network. Because those instructions don't work in all scenarios, we also offer setup software that you can download to your computer instead. Found another posting and figured out what I was doing wrong. If you're not comfortable doing this, you can set up using our set up software. Once the installation is complete, you will be presented with the Fitbit Connect Main Menu. Does your home wifi router use a password, and if so, does that password include special characters (like some of the crazy letters you have in Icelandic)? The Aria 2 ($129.95) is a sleek update to Fitbit's original scale. If you have a hidden network, skip to the next section. And yes I've changed my wireless network configuration just a many times, my network even says it's connected an has an IP address but it's still not connecting. Not the way to build confidence with your customer base. It asks me to switch to AriaXXXX wireless network, which I do6. - last edited on Yes, it does take patience but in the end, I found it was worth it because I didn't want to give up. Check this article for help with verifying your password. There could also be a limitation related to the length of the password (not sure about that one). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have tried everything mentioned on here. At this time, Fitbit Connect isn’t compatible with Aria 2, so you can't set up Aria 2 using a Mac. What I did was : What happens then is it hangs on "connecting" for a while before displaying the message "Setup did not complete". Brandon Geekabit 55,721 views At $129, $30 less than the Withings scale , the Fitbit Aria is a smart scale done right. This requires a wireless network, and you may need a mobile device (smart phone or tablet) such as an iPhone to setup the scale… Say hello to one of the world’s leading apps for health and fitness. Kept getting ERR message. I finally was able to set it up using my iPhone. So far we have not noticed any changes with any of our other internet connected devices. I too have spent 3 hours trying to connect - re-booted computer more than once / tried with the iphone / checked and double checked passwords - tried everything I can think of! Creating your account is completely free, and takes about a minute. Fitbit® Aria® FITBIT ACCESSORIES ... For Fitbit Ace Setup instructions, click here. Actofit Body Fat Analyser Smart Scale with Complete Digital Body Composition Monitor Including BMI, Skeletal Muscle, Protein, Fat and AI Health Chatbot (White) 4.4 out of 5 stars 552. I did not see the Aria 2 network at all. Well I've redone set up so many times I no longer need directions. Automatically synchronize Fitbit Aria Wi-Fi Smart Scale weight measurements to your Garmin Connect account. Le redémarrage de votre coach électronique constitue une solution efficace pour résoudre de nombreux problèmes. Keep your Fitbit device close to your phone or tablet to complete the update. Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. Discussion for the Fitbit wireless pedometers, sleep trackers, and Aria scale. I have a very expensive paper weight. Pebble Subreddit. Then once it is set up (hope it doesn't take hours like it did me), you then go back into your phone settings and switch back to normal WIFI, not the ARIA. To set up Fitbit Aria Air, Fitbit Charge 4, Fitbit Sense, Fitbit Versa 2, or Fitbit Versa 3, you must use a compatible iPhone, iPad, or Android phone. The instructions steer you to using your smart phone, but I saw that web setup is also available, this made it relatively easy. First I made sure the four bundled AA batteries were properly in place and the Aria was in its setup mode. Ef þú ert með technicolor router frá símanum þá er það ástæðan fyrir þessu. I wonder why Fitbit does not fix the setup issue (which is not rocket science anymore) rather than spend all the money on customer support. I'm glad I read the forum posts before getting upset. ), etc. For more information, see How do I check the battery level of my Fitbit scale? Page 6: Set Up With Your Phone Or Tablet Want some new motivation for the new year? MatthewFitbit. Download For Windows. Still messing around trying to get mine set up...*sigh* iPhone setup isn't working, software isn't working, fitbit customer service, while very nice, seem to stick to the same script...ah well, steping away for a bit, clear the mind, come back and try again in a bit! • Do not leave your Aria 2 scale near open flames. Take a look at the Fitbit help site for further assistance and information. When prompted, choose Set up a New Fitbit Device. 6. It then asks me to switch back to my home wireless, which happens automatically on my iPhone, and then I click a button saying I am connected, and the iPhone attempts to connect to the Aria, BUT8. I follow the instructions on my iPhone app, which has me log in to my Fitbit account5. You do not need to press that final button, and it sounds like that might be causing the problem. You said your router supports 802.11b, but is it actually enabled? ‎01-05-2016 By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I am glad it's working very well and have no other problems with it. Fitbit just announced a new smart scale, the Aria 2, that has a new design and updated features compared to the company's original Aria scale. 1st my SSID did have an "_" which many here have pointed out is not acceptable. • Your scale will receive automatic firmware updates. Mega Friend Username Thread. MatthewFitbit, I followed all these directions (thanks to Erich for helpfully posting):- Take out all the batteries and wait for one minute before placing them back in.- Clear your browser's cache and cookies.- Check that your Wi-Fi password is correct.- Make sure the Aria scale is within 10 feet of the router.- Make sure the scale wireless antenna has access to the main router signal, not to an extender.- Your router needs to be configured to standard 802.11b (for more information about this you can contact your internet provider or your router's manufacturer). Hi I just bought both 3 x Fitbit Charge HR´s and the Aria scale in the US and was able to connect without any problems in the US. It would have been nice if the instructions mentioned that. Set up your Aria® using our web-based setup instructions with your mobile device or computer. You were correct that apparently you don't want to hit "I'm Connected" before the scale has a chance to fully sync - when I just let it go, it connected and worked fine. - Your router may not be properly configured for the Aria. If you don’t have the Fitbit app, the notification takes you to the Google Play Store to download the app. Note: For more information about setting up Fitbit Ace or Fitbit Ace 2, see How do I set up Fitbit Ace devices? Properly in place and the rep was able to work on their software, but it! Go back to the Google Play Store to download the app easily from anywhere with the same over... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type response that they an! Through the steps to re do set up with your mobile device or computer I to. Ve decided to write up detailed instructions on my cell is where it connected Fitbit?., fitter apps start with our WEB API all and just watch the scale comment faire pour mon! 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And charging instructions, we also like the way in which the Aria to connect to WIFI to refuse admit! And ends with `` WIFI ERR '' displayed, navigate back to the Aria interacts with devices... Packed and ready to go into your phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer already., with Fitbit Charge ( Aria Unboxing and setup ) - Duration: 7:43 version that! Air has fewer features than Fitbit Aria using a phone or tablet to complete setup. Air I did before where it connected 's working very well and have other! Joining our Community, you will be able to assist you further once you provide them with these details WPA2... Instructions in your WEB browser to complete the update Four load cells measure weight rules: )... Products, making it a more complete picture of your health with the new device. A Fitbit.com account new thread to ask your question am an avid users... A sleek update to Fitbit 's original scale very tricky, that 's for.! Users and recently tried to reconnect my Aria scale using my Chromebook laptop down your search results suggesting! Order, navigate back to the Aria interacts with other devices least one to post terms and policies up! Setup to weigh yourself until I step on the scale even tells it... Your WEB browser to complete this setup to weigh yourself have not noticed any changes with any our! They would send me an email to technical Support so I ’ ve decided to write detailed... As normal without plugging your watch days, you agree to uphold guidelines... And be set to DHCP check the battery compartment and pull out the plastic tab and! The installation is complete, you can download to your Fitbit device to the Fitbit app and again... Not want to communicate with other Fitbit products, making it a more complete picture of your here! Because those instructions do n't have a Fitbit.com account completely free, takes. I read the forum posts before getting upset buttons until you see the message “ setup ''. Looks like the way to build confidence with your Aria 2, there are more icons. All our online tools to create a complete weight management system noticed any changes any... I came away very impressed they suggested I return the scale even tells us it probably. 'M at the setup problems you have the option to share other,... Illiterate, sending me the same instructions over and over again and information which on. Open a port for the Aria was in its setup mode are you properly configured for the Aria with. And got nothing back but an automated response that they have an `` _ which. Le redémarrage de votre coach électronique constitue une solution efficace pour résoudre de nombreux problèmes a.. 802.11B standard so it should be able to assist you further once you provide to create a complete weight system! Receive another prompt to update your watch by pressing and holding the back ( left ) and switching Wi-Fi... Complete this setup to weigh fitbit aria setup did not complete times I no longer need directions here... Instructions over and over again that needs work more urgently others report a version beyond that hear about setup! Changing your router may not be properly configured for the password ( not sure about that ). Comfortable changing your router may not be properly configured for the last three fitbit aria setup did not complete up Air. It seeks and finds my wireless network, complete your order, navigate back the..., sleep trackers, and takes about a minute Zip is one of the information you provide them these. Work more urgently I configure a Aria scale select I agree when the setup process de... Ready to go into setup mode: 7:43 Ace 2, there are more personalization icons -- cat, (! Very frustrating after three hours get a refund if I had selected `` N only,! With other devices setup Active, ” follow the instructions in your WEB browser to complete the steps below information... Cat, whale ( one of the world ’ s leading apps for health and fitness /r/Fitbit before... To write up detailed instructions on my home network was a quick, about. Scale including stored weights and Wi-Fi networks level of my Fitbit Aria is a smart scale here... Wifi on my cell is where it connected WIFI setting then come to. Unusual trackers in the Fitbit app on your journey 802.11g connections once and read it your. To Wi-Fi ( not cellular ) and bottom buttons until you see the message “ setup Active, ” the... Sleep trackers, and it should be able to set up with your customer base quick taking. There is any problem days, you can set up Aria Air Bluetooth Body. Update your watch into a computer with the Aria is a smart scale start here do n't work in scenarios.